OGOship Api
  1. Returns
OGOship Api
  • Using OGOship OpenAPI
  • ApiV1
    • Metadata
      • Get metadata
      • Update metadata
      • Delete metadata
    • Orders
      • Search orders
      • Create order
      • Update order
      • Update order
    • Products
      • Search products
      • Add new product
      • Update product
    • Returns
      • Search returns
        GET
      • Create return
        POST
      • Update return
        PUT
    • Stock
      • Search stock levels
    • StockUpdate
      • /StockUpdate
      • Add stock update (purchase order)
    • WebHooks
      • List active webhook subscriptions. (Check responses 501-505 for webhook callback models)
      • Add webhook
      • Get webhook info
      • Update webhook
      • Remove webhook
  • Tracking Service
    • Providers
      • Returns provider data by it's name
      • Get steps for tracking provider
      • Get step for tracking provider
      • Get step for tracking provider
      • Get missing steps for tracking provider
      • Update provider step
    • Shipments
      • Get shipment
      • Update shipment
      • Create shipment. Tracking is not done instantly, but in background.
      • Metrics of shipments per day
      • Search shipments
      • Set merchant issue in shipment
      • Reset shipment tracking by replacing it parcels with a new ones
    • Trackings
      • Get tracking data for parcel. Will rerun tracking if it is not up to date.
      • Get tracking data for parcel using token. Will rerun tracking if it is not up to date.
  • Order Service
    • Claims
      • File a new claim based on orderId
      • Get claims by orderId
      • Get claim
      • Update claim
      • Create or update claim
      • Get claims search definitions
      • Get filtered claims
      • Cancel claim.
      • Refund claim to ecom.
      • Get new claims dashboard data for a channel
      • Set owner for a claim
      • Remove owner from a claim
      • Run action on claims
      • Add a tag to a customer claim
      • Remove a tag from a customer claim
    • Emission
      • Get merchant emission data for dashboard
      • Get emission dummy data for dashboard
    • Fabrikator
      • List all approved purchase orders
      • Get a purchase order
      • Generate stock update for a purchase order
    • Label
      • /label/{LabelType}/GetLabel
      • /{channelId}/label/{LabelType}/ReturnLabel
    • Location
      • Find locations where return can be made.
      • Find pick up points for outgoing orders
    • Order
      • Set order tracking status and tracking time
      • Create exchange order
      • Send exchange order (set to NEW status in myOGO1)
      • Cancel order in myOGO1
      • Stop (move to RESERVED status) order in myOGO1
      • Search orders. Channel number specifies the location to search from.
      • Get order by string orderId
      • Create external order
      • Update external order
      • Get external order by orderId
      • Get external orders by channelId
    • ReturnDeliveryTypes
      • Get single return delivery type
      • Update return delivery type. (Admins only)
      • Delete (disable) return delivery type. (Admins only)
      • Get a return delivery types by warehouse
      • Add new return delivery type. (Admins only)
      • Get all return delivery types. (Admins only)
    • Returns
      • Change refund status of both return orders
      • Gets list of returns
      • Get filter definitions for front end search
      • Search for orders with defined filters
      • Gets return dashboard data
      • Get return by id
      • Gets return dashboard data
      • Get myOgo2 return by returnId
      • Update a myOGO2 return
      • Get myOgo2 returns by orderId (Full info for admins or merchants)
      • Get myOgo2 returns by orderId (customer version)
      • Request a new return. Checks merchant settings and creates a return to myOGO1 if the status of the return is WAITING.
      • Get channels myOgo2 returns
      • Run actions for returns
      • Get filter definitions for front end search
      • Approve requested return order.
      • Close requested return order.
      • Change return order back to requested status.
      • Cancel return order.
      • Create return to ecom.
      • Complete return at ecom.
      • Create shipment to tracking service from return order.
      • Merge returns.
      • Update exchange order to be sent in ecom and/or myOGO.
      • Create or update draft return order
      • Initialize return from claim
      • Initialize return from order
      • Finish draft return
      • Create exchange order (admin only)
      • Send notification to customer about return order
      • Get open returns dashboard data for a channel
      • Set owner for a return
      • Remove owner from a return
      • Add a tag to a return order
      • Remove a tag from a return order
    • Shipment
      • Get shipment data for dashboard
      • Get shipment dashboard data in excel
      • Get shipment dashboard filters
  • Notification Service
    • ChannelEvents
      • Create a new channel event subscription
      • Update an existing channel event subscription
      • Get an existing channel event subscription by channel ID
      • Get all available channel event options for a specific channel
      • /channel-events/{channelId}/templates
      • /channel-events/{channelId}/trigger
    • Chat
      • Get chat conversation by id
      • Create or update chat conversation (Admin or system only)
      • Update an existing chat conversation
      • Delete chat conversation (Admin or system only)
      • Get chat conversation by id with messages
      • Get chat messages for a conversation
      • Get all chat conversations for a channel
      • Create a new chat conversation
      • Add a single message to an existing chat conversation
      • Set feedback on a chat message
      • /chat/{channelId}/dashboard
    • KlaviyoApi
      • Configure Klaviyo integration for a channel with API keys
      • Get Klaviyo account details for a channel
      • Get lists from Klaviyo
      • Get segments from Klaviyo
      • Get email templates from Klaviyo
      • Create or update a profile in Klaviyo
      • Add a profile to a list
      • Send a transactional email through Klaviyo
      • Track a custom event in Klaviyo
      • Update account metrics from Klaviyo
      • Remove Klaviyo integration for a channel
    • Messaging
      • Getting message by id
      • Search messages by context id
    • Notifications
      • Send message directly (Admin or internal only)
      • Send raw message directly (Admin or internal only)
      • Test notification sending (Channel authentication)
    • NotificationSettings
      • Get list of notification providers
      • Get default model for provider
      • Get default model
      • Get channel notification settings
      • Create channel notification settings
      • Update channel notification settings
      • Delete channel notification settings
      • /settings/copy
    • NotificationTemplate
      • Get frame for editor
      • Update existing frame
      • Remove existing frame
      • Get frame for editor
      • Update existing template
      • Get all templates by channel id
      • Get all frames by channel id
      • Add new template
      • Add new frame
      • Preview frame
      • Preview template
      • Preview template to email/SMS
      • Get sample model
      • Copy all frames from another channel Overwrite: true will overwrite existing frames, false will only copy missing frames
      • Copy all templates from another channel Overwrite: true will overwrite existing templates, false will only copy missing templates
      • Delete all old frames and templates and copy new ones from source channel to target channel Overwrite input has no effect
      • /notificationTemplates/ogoTemplates
      • /notificationTemplates/ogoUsageKeys
    • SlackApi
      • Generates a Slack OAuth authorization link for the user to authorize the application.
      • Handles the OAuth callback from Slack after user authorization
      • /SlackApi/{channelId}/channels
      • /SlackApi/{channelId}/details
      • Removes the Slack integration for the specified channel
      • /SlackApi/{channelId}/send
    • Transactional
      • Creates new message
      • Gets message
      • Updates existing message if exist
      • Getting message by id
      • Marking message as deleted
      • Get all active messages using merchantId identifier. Marks all as read.
      • Add transaction to message using merchantId identifier. (Draft = 0, Sent = 1, Read = 2, Skipped = 3, Agreed = 4, Rejected = 5)
      • Get's all recipients of message (Draft = 0, Sent = 1, Read = 2, Skipped = 3, Agreed = 4, Rejected = 5)
      • Adds recipient to message Returns list of recipients
      • Updates all recipients for message
      • Simplified add recipient Returns list of recipients for current merchant
      • Simplified add recipient Returns list of recipients for current merchant
      • Create transaction
      • Create transaction
      • Generates message token (DEV_ONLY) Crashes API
    • WebHook
      • Creates new message
      • Get all messages
      • Delete messages
      • Get all messages statuses
      • Resend all messages
    • ZendeskApi
      • Generates a Zendesk OAuth authorization link for the user to authorize the application.
      • Handles the OAuth callback from Zendesk after user authorization
      • Get tickets from Zendesk for a channel
      • Get Zendesk account details for a channel
      • Get available groups from Zendesk
      • Create a new ticket in Zendesk
      • Add a comment to an existing ticket
      • Update a ticket's status
      • Removes the Zendesk integration for the specified channel
  • Schemas
    • Schemas
      • AddCommentRequest
      • AddToListRequest
      • ChannelEventOption
      • ChannelEventOptionTemplate
      • ChannelEventSubscriptionTemplate
      • ChannelEventSubscriptionsDto
      • ChannelNotificationsSettingsDto
      • ChannelNotificationsSettingsUpdateDto
      • ProblemDetails
      • ChatConversationDto
      • ChatConversationUpdateDto
      • ChatMessageDto
      • ChatParticipantDto
      • ConfigureKlaviyoRequest
      • ConversationDashboardDto
      • ConversationMetadataDto
      • ConversationMetadataUpdateDto
      • CopySettings
      • CreateProfileRequest
      • CreateTicketRequest
      • CreateTransactionalMessageModel
      • CustomWebhookMessage
      • EChannelEventOptionType
      • EContentType
      • EMessageApproval
      • EMessageReceiver
      • EMessageRecipientStatus
      • EMessageRecipientType
      • EMessageSource
      • EMessageType
      • EventDeliveryTypeDto
      • EventSubscriptionDto
      • Feedback
      • FileAttachmentDto
      • FrameDetails
      • KlaviyoAccountPublicDetails
      • LocaleString
      • MessageContentDto
      • MessageContext
      • MessageDto
      • MessageFeedbackDto
      • NotificationChannels
      • NotificationFrameDto
      • NotificationProviderSettingsDto
      • NotificationTemplateDto
      • ProviderResponse
      • ProvidersListResponse
      • RecipientTransactionsDto
      • SendAttachmentDto
      • SendDto
      • SendEmailRequest
      • SendRawDto
      • SendTestDto
      • SlackTeam
      • SlackTeamPublicDetails
      • StringStringKeyValuePair
      • TemplateLocalizedString
      • TrackEventRequest
      • TransactionDto
      • TransactionalMessageContentDto
      • TransactionalMessageDto
      • UiDataField
      • UiDataFieldOption
      • UpdateTicketStatusRequest
      • WebHookRedisListModel
      • WebHookStatus
      • ZendeskAccountPublicDetails
  1. Returns

Search returns

Production
/v1
Production
/v1
GET
/Returns

Request

Authorization
Provide your bearer token in the
Authorization
header when making requests to protected resources.
Example:
Authorization: Bearer ********************
Query Params

Request Code Samples

Shell
JavaScript
Java
Swift
Go
PHP
Python
HTTP
C
C#
Objective-C
Ruby
OCaml
Dart
R
Request Request Example
Shell
JavaScript
Java
Swift
curl --location --request GET '/v1/Returns' \
--header 'Authorization: Bearer <token>'

Responses

🟢200OK
text/plain
Success
Body

Example
🟠401Unauthorized
🔴500Server Error
Modified at 2025-08-27 08:27:28
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